Last Updated: July 22, 2026
Thank you for shopping with Danessa Myricks Beauty. We are committed to providing high-quality beauty products and a positive shopping experience. If you are not completely satisfied with your purchase, we are happy to assist you according to the return and refund policy below.
1. Return Eligibility
We accept return requests within 30 days of delivery.
To be eligible for a return:
- The product must be unused, unopened, and in its original condition.
- The product must remain in its original packaging.
- Proof of purchase or order information must be provided.
Due to health, safety, and hygiene considerations, opened, used, or tested beauty products cannot be returned unless the product is defective or arrived damaged.
2. Damaged, Defective, or Incorrect Items
If you receive a damaged product, defective item, or an incorrect order, please contact us within 7 days of delivery.
Please provide:
- Order number;
- Description of the issue;
- Photos of the product and packaging.
After reviewing your request, we will provide an appropriate solution, which may include a replacement or refund.
3. How to Request a Return
To start a return request, please contact our customer support team:
Email: [email protected]
Please include:
- Order number;
- Customer name;
- Reason for return;
- Supporting photos if applicable.
Please wait for return approval and instructions before sending any products back.
4. Return Shipping
Customers are responsible for return shipping costs unless:
- The product arrived damaged;
- The product was defective;
- We shipped the wrong item.
We recommend using a trackable shipping service when returning your order. Danessa Myricks Beauty is not responsible for packages lost or damaged during return shipping.
5. Return Address
Approved returns should be shipped to:
Danessa Myricks Beauty Returns
2161 Broadcast Drive
Albuquerque, NM 87101
United States
Please do not send any returns to this address before receiving approval from our customer service team.
6. Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.
If approved:
- Your refund will be issued to the original payment method.
- Refunds are generally processed within 5–10 business days after approval.
- Your bank or payment provider may require additional time to reflect the refund.
Original shipping fees are non-refundable unless the return is caused by an error on our part.
7. Exchanges
We currently do not offer direct exchanges.
If you would like a different product, please return your original order according to this policy and place a new order separately.
8. Non-Returnable Items
The following items cannot be returned:
- Opened or used beauty products;
- Products without original packaging;
- Items damaged after delivery due to customer use;
- Items returned after the 30-day return period;
- Gift cards or promotional items unless required by applicable law.
9. Order Cancellation
If you need to cancel your order, please contact us as soon as possible.
Orders that have already been processed or shipped cannot be canceled and must follow our return procedure.
10. Contact Us
If you have any questions about returns or refunds, please contact us:
Email: [email protected]
Website: danessamyricksbeauty.it.com
Thank you for choosing Danessa Myricks Beauty. We appreciate your trust and are committed to providing a safe and reliable beauty shopping experience.